Plans & Pricing

Find The Right Plan For
Your Business

Keep your company connected and running smoothly with the right business phone plan. Whether you’re a startup needing a mobile solution or an enterprise looking for advanced analytics and customization, VoiceNEXT has a plan tailored to your needs. Explore our flexible pricing and powerful features to elevate your business communications today.

Plans & Pricing

Basic

Mobile

Ideal for businesses on-the-go or startups that want to avoid upfront equipment costs. A reliable no-frills phone system built for mobility.

12-Month Promotion

$21.25

$16.99

Per month/per line plus

taxes & fees1

All VoiceNEXT Business Communications plans subject to terms and conditions. Standard monthly recurring charges for one (1) local number are waived for the life cycle of the VoiceNEXT account. The monthly pricing plans include charges for domestic calling and costs per line for services. Minimum 1-year contract required for promotion pricing. Cancellations for monthly plans may be completed by emailing support@voicenext.com or by calling VoiceNEXT Customer Care. However, cancelling service during contract term is subject to Early Termination Fees. Early Termination Fees for an annual contract term can range up to the total price of your service contract. There are no early termination fees for monthly contracts. However, if cancelled, no refunds will be provided. The promotional discount of 20% off the standard rate is for the duration of the service for annual contracts only. Upon expiration of promotional period, pricing will revert to the standard listed price for the respective price plan, unless promotion term is renewed by the customer. Monthly contracts are not eligible for 20% off promotion. This discount only applies to monthly recurring voice extension charges for purchases up to 99 lines. Discount does not apply to add-ons, features, hardware, or one-time charges. Services and billing will continue until canceled.

12-month promotion pricing available to new customers only. Existing customers are eligible for 12-month promotion pricing upon expiration of existing agreements, or upon execution of a term agreement from an existing month-to-month plan.

1Taxes and fees not included. Other taxes and fees such as the Federal Universal Service Recovery Fee, E911 Service Fee, Compliance and Administrative Cost Recovery Fee, 911 Fee, and State and Local Taxes, may apply. Additional charges may apply. Main local company number included with purchase of any VoiceNEXT Business Communications plans.

Most Popular

Essential

Perfect for small businesses that require the essentials. A reliable, full featured phone system.

12-Month Promotion

$24.99

$19.99

Per month/per line plus

taxes & fees1

All VoiceNEXT Business Communications plans subject to terms and conditions. Standard monthly recurring charges for one (1) local number are waived for the life cycle of the VoiceNEXT account. The monthly pricing plans include charges for domestic calling and costs per line for services. Minimum 1-year contract required for promotion pricing. Cancellations for monthly plans may be completed by emailing support@voicenext.com or by calling VoiceNEXT Customer Care. However, cancelling service during contract term is subject to Early Termination Fees. Early Termination Fees for an annual contract term can range up to the total price of your service contract. There are no early termination fees for monthly contracts. However, if cancelled, no refunds will be provided. The promotional discount of 20% off the standard rate is for the duration of the service for annual contracts only. Upon expiration of promotional period, pricing will revert to the standard listed price for the respective price plan, unless promotion term is renewed by the customer. Monthly contracts are not eligible for 20% off promotion. This discount only applies to monthly recurring voice extension charges for purchases up to 99 lines. Discount does not apply to add-ons, features, hardware, or one-time charges. Services and billing will continue until canceled.

12-month promotion pricing available to new customers only. Existing customers are eligible for 12-month promotion pricing upon expiration of existing agreements, or upon execution of a term agreement from an existing month-to-month plan.

1Taxes and fees not included. Other taxes and fees such as the Federal Universal Service Recovery Fee, E911 Service Fee, Compliance and Administrative Cost Recovery Fee, 911 Fee, and State and Local Taxes, may apply. Additional charges may apply. Main local company number included with purchase of any VoiceNEXT Business Communications plans.

Basic

Premium

Advanced features for small and medium-sized businesses looking to elevate their communications and enhance the customer service experience.

12-Month Promotion

$29.99

$24.99

Per month/per line plus

taxes & fees1

All VoiceNEXT Business Communications plans subject to terms and conditions. Standard monthly recurring charges for one (1) local number are waived for the life cycle of the VoiceNEXT account. The monthly pricing plans include charges for domestic calling and costs per line for services. Minimum 1-year contract required for promotion pricing. Cancellations for monthly plans may be completed by emailing support@voicenext.com or by calling VoiceNEXT Customer Care. However, cancelling service during contract term is subject to Early Termination Fees. Early Termination Fees for an annual contract term can range up to the total price of your service contract. There are no early termination fees for monthly contracts. However, if cancelled, no refunds will be provided. The promotional discount of 20% off the standard rate is for the duration of the service for annual contracts only. Upon expiration of promotional period, pricing will revert to the standard listed price for the respective price plan, unless promotion term is renewed by the customer. Monthly contracts are not eligible for 20% off promotion. This discount only applies to monthly recurring voice extension charges for purchases up to 99 lines. Discount does not apply to add-ons, features, hardware, or one-time charges. Services and billing will continue until canceled.

12-month promotion pricing available to new customers only. Existing customers are eligible for 12-month promotion pricing upon expiration of existing agreements, or upon execution of a term agreement from an existing month-to-month plan.

1Taxes and fees not included. Other taxes and fees such as the Federal Universal Service Recovery Fee, E911 Service Fee, Compliance and Administrative Cost Recovery Fee, 911 Fee, and State and Local Taxes, may apply. Additional charges may apply. Main local company number included with purchase of any VoiceNEXT Business Communications plans.

Basic

Ultra

Full suite of communications solutions, ideal for medium and enterprise businesses requiring advanced customization and analytics. Includes a dedicated account representative.

12-Month Promotion

$34.99

$29.99

Per month/per line plus

taxes & fees1

All VoiceNEXT Business Communications plans subject to terms and conditions. Standard monthly recurring charges for one (1) local number are waived for the life cycle of the VoiceNEXT account. The monthly pricing plans include charges for domestic calling and costs per line for services. Minimum 1-year contract required for promotion pricing. Cancellations for monthly plans may be completed by emailing support@voicenext.com or by calling VoiceNEXT Customer Care. However, cancelling service during contract term is subject to Early Termination Fees. Early Termination Fees for an annual contract term can range up to the total price of your service contract. There are no early termination fees for monthly contracts. However, if cancelled, no refunds will be provided. The promotional discount of 20% off the standard rate is for the duration of the service for annual contracts only. Upon expiration of promotional period, pricing will revert to the standard listed price for the respective price plan, unless promotion term is renewed by the customer. Monthly contracts are not eligible for 20% off promotion. This discount only applies to monthly recurring voice extension charges for purchases up to 99 lines. Discount does not apply to add-ons, features, hardware, or one-time charges. Services and billing will continue until canceled.

12-month promotion pricing available to new customers only. Existing customers are eligible for 12-month promotion pricing upon expiration of existing agreements, or upon execution of a term agreement from an existing month-to-month plan.

1Taxes and fees not included. Other taxes and fees such as the Federal Universal Service Recovery Fee, E911 Service Fee, Compliance and Administrative Cost Recovery Fee, 911 Fee, and State and Local Taxes, may apply. Additional charges may apply. Main local company number included with purchase of any VoiceNEXT Business Communications plans.

We will meet or beat competitor pricing for comparable plans & services!

Compare Plans

Mobile

Essential

Premium

Ultra

Hosted Cloud Phone System

Business Phone Number

One number for calls, texts, & meetings

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Unlimited Domestic Callingi

Unlimited calls to anywhere in the US & Canada

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SMS & MMSii

Send & Receive Texts from your business phone number

Add-On

Add-On

250 Texts/mo

500 Texts/mo

Visual Voicemail

Includes voicemail to email and voicemail management via Communicator App

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Phone Number Porting

Keep your existing business phone numbers by porting them to VoiceNEXT

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Incoming & Outgoing Caller ID

Incoming callers' Caller ID information is displayed on all your VoiceNEXT Devices. Your business CallerID is displayed on all outbound calls

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White Glove Onboardingiii

One-on-one onboarding, setup & installation. We tailor your phone system to your business – not the other way around!

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Desk Phone

Add a desk phone to any extension

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HD Voice

High-defenition voice & video codecs for crystal-clear conversations

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Ring Groups

Group specific users or extensions by department or skill to receive specific phone calls. Available in basic or enhanced configurations, allowing for time-based routing and various ring strategies

Basic

Enhanced Rules & Routing

Enhanced Rules & Routing

Enhanced Rules & Routing

Auto Attendant (IVR)

Automated phone menu that acts as a virtual receptionist. Available in basic or enhanced configurations, allowing for time-based routing and multiple submenus

Add-On

Basic

Multi-Level IVR

Multi-Level IVR

Shared Call Appearance

Share one extension across multiple devices

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Conferencing

Host an unlimited number of conference calls with up to 200 participants

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Call Recordingiv

Record calls on-demand or automatically

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Desk Phone Rentalsv

Rent any Yealink Desk phone at a low monthly price

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Intercom & Page

Turn your phones into a company-wide or departement-specific paging system

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Whisper, Barge, & Extension Monitoring

Listen-in on calls in real time - adjust settings, interupt the call, or take over the call entirely

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Hot Desking

Login to your extension on any available desk phone. Acces your extension number, settings, and voicemails on any phone.

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Unified Communications Included

Package includes all Unified Communications features listed below

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Add-On

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Unified Communications (UC)

VoiceNEXT Communicator Mobile App

Mobile app for iOS and Android Devices

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VoiceNEXT Communicator Desktop App

Desktop app for Windows, MAC, or Linux Devices

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Audio/Video Meetingsvii

Conduct audio or video meetings from anywhere, on any device**

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Screen Sharing

Share screens for efficient collaboration

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Mouse & Keyboard Control

Allow mouse & keyboard control over a shared screen

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File Sharing

Share files & images

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Team Chat

Single or group instant messaging chat

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Faxingviii

Send and receive any document as a fax from its native application

Add-On

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Administration

Less than 10 minutes of Annual Downtime (99.99% Uptime) & Enterprise-grade redundancy & security

Local & Geographic redundancy across multiple data centers

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24/7/365 Customer Support

The best support in the industry, available 24/7/365 via phone, chat, or email

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Admin Portal - Call management & system administration

Complete control of your phone system via our web-based portal

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Custom Roles & Permissions

Create varying levels of admin access for different users

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CRM Integrations with Salesforce, Bullhorn, & More

Integrate your VoiceNEXT phone system with your various business apps

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Archiving

Setup automatic archiving of your call logs and call recordings to Google Drive, Dropbox, & more

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Unlimited Voiceover Recordings

Unlimited AI voiceover recordings for IVRs, voicemail boxes, etc.

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Dedicated Account Manager

Assigned a dedicated account manager for the life of your account. Direct contact information to your manager for quick access to assistance.

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Network Troubleshooting

Includes 1 hour per month of remote customer network troubleshooting to fix network issues that may impact your phone service

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Statistics & Analytics

Call Logs & Reporting

Access complete reports and logs of your entire call history

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SMS Reporting

Comprehensive reports of your SMS message history, including delivery status

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Business Statistics

Deep insights into call patterns, telephone number usage, missed call percentages, and employee talk time

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Operation Times Reporting

Easily view your operation times across all aspects of your phone system

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Device Analytics

For IT managers, easily see device registration status, IP addresses, and configure touchless provisioning

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Expand Any
Plan As Needed

Additional Telephone Numbers

Add as many telephone numbers as needed

$1.99

Additional Auto Attendants

$9.99

Additional Toll-Free Numbersvi

$3.99

Business SMS & MMS Access

$9.99

CRM Integrations

Starting At

$4.99

Call Recording

Starting At

$4.99

Conference Bridge

$1.99

Shared Lines

$1.99

Unified Communications

$1.99

Supporting Growth at Every Turn

Important Details & Disclaimers

i Acceptable Use policies apply on all plans. Unlimited phone calls are limited to North American markets only. International calls will be charged at the current rates published in our international rates table. Calls to international toll-free numbers will be charged per minute, according to the country’s rate.

ii Business SMS is subject to our SMS/MMS content policies (link to https://www.voicenext.com/voicenext-sms-mms-content-policies/) including volume and frequency limitations and the Acceptable Use Policy (link to https://www.voicenext.com/voicenext-sms-mms-content-policies/). Campaign Registry fees apply to mandatory business registration for SMS. Automated, high volume, or marketing SMS is available at an additional cost, as VoiceNEXT’s TextNEXT service. SMS availability in US only.

·  SMS overages charged at $0.02 per Text

·  MMS overages charged at $0.10 per Text

iii Professional implementation and onboarding for two users and above

iv Call Recording and Call Records are subject to VoiceNEXT storage retention periods. Archiving setup is the responsibility of the customer to retain data.

v Phone rental available only with multi-year contract.

vi Toll free minutes charged at $0.039 per minute

vii Video Meetings includes 10 participants with 45-minute duration. Meetings can be increased to 100 participants with 4 hour duration for an additional charge.

viii High volume fax electronic fax services available as VoiceNEXT’s FaxNEXT service. Fax overages charged at $0.09 per Page

Why VoiceNEXT

Award Winning Customer Support

Our award-winning customer support is here for you 24/7/365. Send us an email or give us a call to speak to a US-based representative. As a local family-owned company, we value the relationships with our customers, and care about your business as much as you do.

Solutions Tailored for Your Business

Whether your business is a start-up or a mid-size company, our business solutions are custom tailored for your business needs. Our services and devices are also scalable – as your business grows, your phone system easily grows with it.

Reliable & Proven Technologies

With nearly 20 years in business, our hosted PBX phone system provides reliable communications to our customers through tested and proven technologies. Local and geographic redundancy ensures you are always connected!

Time is Money, We Do Not Keep You Waiting

Unlike the “big box” phone companies, VoiceNEXT does not keep you waiting. Support tickets are handled quickly and calls to our support team are answered live. No more waiting in endless call queues or automated menus. We are here to help when you need it most.

© 2024 VoiceNext.com. Proudly based in the USA.

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VoiceNEXT | Your Next Phone Company