What is Cloud Technology and How Does it Work?

What is Cloud Technology and How Does it Work?

Rather than having a traditional phone system at every customer location, cloud technology allows for the phone system to be hosted “virtually” in an internet-connected data center (the cloud), also known as a Hosted Phone System. This allows for 99.9% uptime and connectivity from just about anywhere in the world.

cloud connects to our cities
cloud technology graphic

Types of Cloud Services

Cloud-based services can transform any workplace into a high-functioning business. It all starts with a hosted phone system, which is at the center of your communications. The cloud allows you to add a whole suite of additional communication features with no additional equipment, maximizing productivity from anywhere. From there, integrate cloud-based customer management, sales, and accounting software, and your entire operation can be run from anywhere you have internet access.

Why Cloud Communication?

Cloud communication allows for web-based administration, meaning access is available from the office, at home, or on the go. It also offers seamless scalability as your business grows, making it a long-term and cost-effective solution. Cloud communication is also equipped with more features and a lower price tag than traditional phone services. Additionally, the cloud offers local and geographic redundancy, offering unparalleled up-time—even if your office loses power or internet, your calls are still being handled by the cloud.

people exploring cloud technology
zoom and cloud technology

Is Cloud Computing Right for Your Business?

Here’s why VoiceNEXT’s cloud-based phone system is right for your business:

  • Local & Geographic Redundancy—99.9% phone-system uptime
  • Integrated business applications: SMS messaging, video conferencing, fax, email, voicemail, and all phone services
  • UC applications compatible with any operating system: MS Windows, Mac OSX, Windows/MSI, and Linux
  • Scalability—easily adapt your phone system as your business grows and evolves
  • Secure and HIPAA compliant communications
  • 24/7/365 US-Based Support Team
  • No bulky equipment or hardware necessary
  • No added expenses or hidden fees

Your NEXT Cloud Communications
Service Provider

VoiceNEXT is a trusted cloud-communications service provider for small and mid-size businesses. Our hosted phone system software offers custom solutions, made to fit within your budget and requirements. If you’re interested in learning more about our cloud-based services, schedule a free consultation.

Why VoiceNEXT

Award Winning Customer Support

Our award-winning customer support is here for you 24/7/365. Send us an email or give us a call to speak to a US-based representative. As a local family-owned company, we value the relationships with our customers, and care about your business as much as you do.

Solutions Tailored for Your Business

Whether your business is a start-up or a mid-size company, our business solutions are custom tailored for your business needs. Our services and devices are also scalable – as your business grows, your phone system easily grows with it.

Reliable & Proven Technologies

With nearly 20 years in business, our hosted PBX phone system provides reliable communications to our customers through tested and proven technologies. Local and geographic redundancy ensures you are always connected!

Time is Money, We Do Not Keep You Waiting

Unlike the “big box” phone companies, VoiceNEXT does not keep you waiting. Support tickets are handled quickly and calls to our support team are answered live. No more waiting in endless call queues or automated menus. We are here to help when you need it most.

© 2024 VoiceNext.com. Proudly based in the USA.

Facebook logo
twitter logo
LinkedIn photo
YouTube graphic
VoiceNEXT | Your Next Phone Company