What is Cloud Technology and How Does it Work?
Rather than having a traditional phone system at every customer location, cloud technology allows for the phone system to be hosted “virtually” in an internet-connected data center (the cloud), also known as a Hosted Phone System. This allows for 99.9% uptime and connectivity from just about anywhere in the world.
Types of Cloud Services
Cloud-based services can transform any workplace into a high-functioning business. It all starts with a hosted phone system, which is at the center of your communications. The cloud allows you to add a whole suite of additional communication features with no additional equipment, maximizing productivity from anywhere. From there, integrate cloud-based customer management, sales, and accounting software, and your entire operation can be run from anywhere you have internet access.
Why Cloud Communication?
Cloud communication allows for web-based administration, meaning access is available from the office, at home, or on the go. It also offers seamless scalability as your business grows, making it a long-term and cost-effective solution. Cloud communication is also equipped with more features and a lower price tag than traditional phone services. Additionally, the cloud offers local and geographic redundancy, offering unparalleled up-time—even if your office loses power or internet, your calls are still being handled by the cloud.
Is Cloud Computing Right for Your Business?
Here’s why VoiceNEXT’s cloud-based phone system is right for your business:
- Local & Geographic Redundancy—99.9% phone-system uptime
- Integrated business applications: SMS messaging, video conferencing, fax, email, voicemail, and all phone services
- UC applications compatible with any operating system: MS Windows, Mac OSX, Windows/MSI, and Linux
- Scalability—easily adapt your phone system as your business grows and evolves
- Secure and HIPAA compliant communications
- 24/7/365 US-Based Support Team
- No bulky equipment or hardware necessary
- No added expenses or hidden fees