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Bandwidth Requirements for Business VoIP Systems

Anyone who has had no prior experience with VoIP phone systems or cloud communication technologies, might think that there would be huge bandwidth requirements for these kinds of systems. The thinking is that since they are cloud-based, they must consume great amounts of bandwidth. However, in the VoIP business, bandwidth which is needed by any Read more

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VoIP Customer Service

In a marketplace which is crowded with vendors trying to convince you their VoIP phone service is the best, it can be difficult to differentiate between providers. After all, the service tends to be very similar, the features tend to be very similar, and the technology is exactly the same – so what is it Read more

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VoIP Extensions for Your Business

One of the more overlooked features of VoIP phone systems are virtual numbers, also known as virtual extensions. Virtual extensions can be implemented in a surprising number of ways for businesses, and they can be especially useful if a large part of your workforce uses mobile devices daily. Some of the more interesting aspects of Read more

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What is VoIP Intercom?

As VoIP technology becomes more and more pervasive throughout the workplace, some older features of communication systems have fallen into disuse. Faxing documents is one of these capabilities, which has been replaced by VoIP-enabled digital faxes, and calls made via intercom are another. At one time in the past, intercom systems were widely used, but Read more

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How Private are Your VoIP Phone Calls?

There’s a great deal of focus today on privacy and personal security, as well as company security. This is quite understandable in light of the numerous breaches which have been dominating the headlines in recent years, and causing serious financial loss, as well as loss of privacy for both citizens and businesses. People no longer Read more

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How Relevant is Voicemail Today?

Ever since it was first launched in the early 1980’s, voicemail has been an indispensable feature of the business world. Whenever someone was away from their desk for any length of time, it was convenient and often extremely valuable to record a message from a caller who was trying to get in touch with you. Read more

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What You Should Know About Toll-Free Business Numbers

Sometimes even a very small business change can have a major impact for your company, and the area of communications provides just such an opportunity. Securing a toll-free number for your company is fairly inexpensive, and the setup is very easy to accomplish, but the benefits it can provide go far beyond the simple cost Read more

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Is VoIP Useful for Small Businesses?

Most customers of today are not much interested in how big your business is, and they are not willing to compromise just because you have a small business. It’s fair to say that when it comes to customer service, customers just don’t care how big your company is, they want to be treated as though Read more

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Three-Way VoIP Calling

For many businesses, three-way calls and conference calls are an absolute necessity for the normal process of conducting business. These might be limited to audio calls, or they can also include video, and they can be arranged to facilitate training seminars, various kinds of presentations, client meetings, and a whole host of other important functions. Read more

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Types of VoIP Phones

Once your company has decided to make the switch to VoIP phone technology, you’ll also need to start considering what kinds of phone models you’ll want to set up in your company. Obviously, there are tons of customization options available to you with a number of features that can really be very helpful to your Read more