When you’re switching over to a new VoIP service, it’s far easier than it used to be just a few years ago, and for everyone but the largest corporations, the whole process can be accomplished in a matter of days, or possibly even hours. Once your system is installed, you’ll have access to new features Read more
Global marketing trends indicate that voice over IP has enjoyed a meteoric growth following its introduction in the 1990s, to the point where today it can be considered more like mainstream technology than something new. Having established its dominance in the telephony field, it will undoubtedly now become the foundation upon which future technologies are Read more
Investing in a cloud PBX hosted VoIP phone system is good for the business which implements it, as well as all those people who make use of it. One of the biggest buzzwords in branding and achieving a positive perception of a company is in providing the most enjoyable customer experience possible. That’s exactly what Read more
Some significant changes are on the horizon regarding Internet service, and those changes are very likely to have a major impact on VoIP service providers. With net neutrality rules being overthrown, the entire landscape of the Internet is likely to look at a little different in the near future. Net neutrality was the concept that Read more
Sometimes in the world of sales prospecting, it happens that leads which were once promising and held the hope of customer conversion, can grow cold as ice and appear to be dead in the water. This can be very frustrating for a salesperson, and for management as well, given the fact that the cost of Read more
As with any significant change to your business operations, making the switch to one of many VoIP business phone systems for your telephony service requires some planning and forethought. This is especially true given the fact that businesses are so dependent on smoothly functioning phone service. You need be able to maintain communications with customers, Read more
Making the transition to VoIP technology is not nearly as daunting a prospect as it used to be because it’s a much more mature technology now. The glitches of the past have long since been ironed out. So, when you’re considering the issue of whether or not to switch to VoIP service, technical difficulties are Read more
Customer service can be a big part of any company’s overall business approach. In a market where many of the products offered are similar, it’s often the level of customer service that serves as the differentiating factor. Some business owners and managers are keenly aware of this fact and make it a significant component of Read more
There is no doubt that VoIP technology has revolutionized telecommunications, and its dominance in the market continues to spread annually. Even though the technology itself is barely 20 years old, VoIP has secured its place in the communications market, both through session initiation protocol (SIP) implementations and through hosted VoIP solutions provided by vendors. However, Read more
Securing sales leads from your company’s voice processes continues to be one of the most effective and reliable ways of generating sales prospects, even while the business landscape continues to change, and while departmental workflows adapt to those changes. While other methods of generating prospects are certainly available, there’s still a comforting human aspect to Read more
