Ever since it was first launched in the early 1980’s, voicemail has been an indispensable feature of the business world. Whenever someone was away from their desk for any length of time, it was convenient and often extremely valuable to record a message from a caller who was trying to get in touch with you. Read more
Sometimes even a very small business change can have a major impact for your company, and the area of communications provides just such an opportunity. Securing a toll-free number for your company is fairly inexpensive, and the setup is very easy to accomplish, but the benefits it can provide go far beyond the simple cost Read more
Most customers of today are not much interested in how big your business is, and they are not willing to compromise just because you have a small business. It’s fair to say that when it comes to customer service, customers just don’t care how big your company is, they want to be treated as though Read more
For many businesses, three-way calls and conference calls are an absolute necessity for the normal process of conducting business. These might be limited to audio calls, or they can also include video, and they can be arranged to facilitate training seminars, various kinds of presentations, client meetings, and a whole host of other important functions. Read more
Once your company has decided to make the switch to VoIP phone technology, you’ll also need to start considering what kinds of phone models you’ll want to set up in your company. Obviously, there are tons of customization options available to you with a number of features that can really be very helpful to your Read more
Phone carriers in many countries around the world have already announced cutoff dates for land lines, and many other carriers are considering offering VoIP exclusively to their clients. Even those companies which have a smoothly functioning PBX system would be well advised to begin considering a VoIP system for their future needs. Of course, for Read more
Setting up your business phone system properly is one of the best ways of making your employees more productive, and also for providing the optimal user experience for anyone making incoming calls to your business. The overriding principle when setting up your business phone system is to take a new account what the needs of Read more
Given the fact that there’s so much emphasis on security today in both the business world and for ordinary citizens, it’s worth considering whether VoIP phone calls are more secure than regular phone calls. It’s no secret that corporations and even governments are very interested in obtaining all possible information about you, and phone calls Read more
Virtually all businesses, both large and small, have at least considered upgrading their communication system to VoIP. Even private citizens have embraced this new technology because of its tremendous superiority over forerunners, especially because of all the new and enhanced features it has to offer. But for both individuals and businesses, the single greatest reason Read more
The ultra-capable VoIP technology of today has changed the way that companies communicate internally, as well as with other external parties. With all the enhanced new features available through VoIP, it is possible to accomplish a great deal more than your old legacy phone system could ever have hoped to achieve. Even old standby features Read more
