Sometimes in the world of sales prospecting, it happens that leads which were once promising and held the hope of customer conversion, can grow cold as ice and appear to be dead in the water. This can be very frustrating for a salesperson, and for management as well, given the fact that the cost of Read more
As with any significant change to your business operations, making the switch to one of many VoIP business phone systems for your telephony service requires some planning and forethought. This is especially true given the fact that businesses are so dependent on smoothly functioning phone service. You need be able to maintain communications with customers, Read more
Making the transition to VoIP technology is not nearly as daunting a prospect as it used to be because it’s a much more mature technology now. The glitches of the past have long since been ironed out. So, when you’re considering the issue of whether or not to switch to VoIP service, technical difficulties are Read more
Customer service can be a big part of any company’s overall business approach. In a market where many of the products offered are similar, it’s often the level of customer service that serves as the differentiating factor. Some business owners and managers are keenly aware of this fact and make it a significant component of Read more
There is no doubt that VoIP technology has revolutionized telecommunications, and its dominance in the market continues to spread annually. Even though the technology itself is barely 20 years old, VoIP has secured its place in the communications market, both through session initiation protocol (SIP) implementations and through hosted VoIP solutions provided by vendors. However, Read more
Securing sales leads from your company’s voice processes continues to be one of the most effective and reliable ways of generating sales prospects, even while the business landscape continues to change, and while departmental workflows adapt to those changes. While other methods of generating prospects are certainly available, there’s still a comforting human aspect to Read more
Over the last decade or so, VoIP has rapidly become the dominant technology for communications for businesses of all sizes. The main reason for that, of course, is the tremendous cost savings it provides. Local calls between employees are free of charge, and long-distance calls cost only a fraction of what non-VoIP providers would have Read more
Every company in business, without exception, wants to make their business grow and improve, with the objective of becoming more profitable. When company executives and managers get together and consider ways that will help accomplish that business growth and improvement, it’s not often that one of the top things on the list is the telephone Read more
Switching your small business over to a Voice over IP phone system might be one of the best business moves you can make, because of the tremendous potential for increasing employee productivity and saving money on communication costs. While you might be reluctant to divest yourself of the land lines you’ve used for ages, the Read more
The worst time to discover that you need to upgrade your business phone system is at a point where you’re already six months or a year too late in making the decision. This scenario can result in lost business, overworked employees, and a phone system maxed out to its utmost capabilities, and simply has not Read more
