Our Leadership Team – Pioneers in Cloud Communications

About Our Leadership Team

VoiceNEXT founders Gary Cooper and Michael Galkin were first introduced to each other in 2003 by their fathers. From there, the two experienced the biggest problem with phone companies—the lack of quality customer service. Together, they created and built VoiceNEXT using the latest technology in order to provide its clients with the best communications systems and with superior customer service.

Gary Cooper

Prior to co-founding VoiceNEXT in 2004, Gary served as Director of Information Technology for an electrical distribution firm. As an I.T. specialist, he was responsible for all of the company’s communication systems. Following his tenure as Chief Executive of I.T., Gary became the Director of Purchasing.  There he played a key role in the planning, building, and implementation of the company’s first distribution center. His responsibilities also included developing strategic partnerships with vendors and customers and maintaining their multi-million-dollar inventory.

Michael Galkin

Michael Galkin, co-founder of VoiceNEXT, is a serial entrepreneur. From starting his first company in his freshman dorm room to taking another public, Mike takes a vision and turns it vision into reality. Mike has over 35 years’ experience in the telecommunications industry.  He was involved in the wireless industry from its inception in 1986. He is presently a leader in the VoIP industry with 18 years’ experience.  Mike was recognized as a finalist in the Ernst and Young Entrepreneur of the Year Award and the Inc. 500 Award (#126).

Our People-First Philosophy

Gary considers VoiceNEXT’s relationship with its clients not as vendor and customer, but rather as partners—the success of the client is a success for VoiceNEXT. Gary strongly believes that communication is the most vital and indispensable principle in any relationship, whether it be business or personal.

The Beginning of VoiceNEXT

VoiceNEXT was originally founded as a hosted PBX phone provider. Traditional phone systems were housed in a box on location, known as PBX. As technology advanced, the box no longer needed to be on location, creating hosted PBX. Today, co-founders Gary Cooper and Michael Galkin continue to help customers understand hosted PBX and provide cloud-based technology to businesses, creating a high-functioning workplace. Cloud-based phone systems offer many new features that make communication more efficient, effective, and reliable.

Where VoiceNEXT is Today

Utilizing the power of the Internet, VoiceNEXT continues to keep its clients on the cutting edge of communication technology. What began strictly as a phone system has become an entire suite of communication products that better enable the flow of information. With a cloud-based phone system, communication is connected not only in the office, but also in remote and hybrid environments.

VoiceNEXT keeps your communication system up and running under any conditions.

Business Communication Wherever You Are

With redundant systems across the country, VoiceNEXT ensures that your business communication system is always running.  Even if you lose power or Internet, your calls will automatically be redirected to any destination you choose. If you are unable to get to the office because of bad weather or any impending circumstance, your office is at your fingertips from anywhere—at home, at the beach, or on the golf course. These technologies and superior customer service make VoiceNEXT the smart choice for your business communication needs.

Why VoiceNEXT

Award Winning Customer Support

Our award-winning customer support is here for you 24/7/365. Send us an email or give us a call to speak to a US-based representative. As a local family-owned company, we value the relationships with our customers, and care about your business as much as you do.

Solutions Tailored for Your Business

Whether your business is a start-up or a mid-size company, our business solutions are custom tailored for your business needs. Our services and devices are also scalable – as your business grows, your phone system easily grows with it.

Reliable & Proven Technologies

With nearly 20 years in business, our hosted PBX phone system provides reliable communications to our customers through tested and proven technologies. Local and geographic redundancy ensures you are always connected!

Time is Money, We Do Not Keep You Waiting

Unlike the “big box” phone companies, VoiceNEXT does not keep you waiting. Support tickets are handled quickly and calls to our support team are answered live. No more waiting in endless call queues or automated menus. We are here to help when you need it most.

© 2021 VoiceNext.com. Proudly based in the USA.

VoiceNEXT | Your Next Phone Company