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VoIP: Turning a Small Business Into a Better Business

A person dialing a telephone in a small business environment.

Any small business will let you know how difficult it is to improve their company, let alone keep it afloat. Often, these companies will struggle with employee turnover, financing, time management, marketing costs and even access to new technology. They have to find innovative ways to push their business forward. That’s why a lot of Read more

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Making Conversation: Business Communication Tips

Great communication skills are fundamental to interacting with your consumers, especially over the phone. People react accordingly based on the conversations they have with your employees. Driving sales is all about getting to the point and doing it effectively. If a consumer is annoyed or doesn’t like how they are being treated, you can guarantee Read more

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The Polycom SoundStation IP 7000: A New Way to Conference

The Polycom SoundStation IP 7000

Conference phones are a favorite here at VoiceNEXT. In the business world, they prove useful for many situations, from client meetings to long-distance employee meetups. If you don’t have one, we highly suggest investing in a conference phone. Having trouble choosing the right one? How about picking up the Polycom SoundStation IP 7000? This astounding Read more

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Upgrading Your Telephone Customer Service

Female african american telephone customer service representative talking on the phone.

At VoiceNEXT, our advanced VoIP features give your business communications plenty of exciting options. Our service is sure to provide you a better way of handling your growing client base. Unfortunately, no matter how good our telephone service is, it doesn’t account for how your company interacts with clients. Quality etiquette and telephone customer service Read more

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The Polycom VVX 1500: What You Need to Know

An image of the Polycom VVX 1500 IP phone.

Here at VoiceNEXT, we offer plenty of VoIP-ready phones to go with your office. They’re the perfect devices for making business communications simple and efficient. One of our favorite phones is the Polycom VVX 1500. This is one of the most advanced IP telephones available and an absolute must if you want to upgrade your Read more

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VoIP: The Small Business Advantage

At VoiceNEXT, we understand that new businesses are born every day. With that in mind, companies like these are always looking for a way to expand. We’re more than happy to walk any small business through the intricacies of internet telephony, explaining how VoIP can benefit their particular establishment. After all, every single one of Read more

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Why Your Medical Practice Needs a Great Telephone Service

A doctor using a telephone service in his medical practice.

Health care practitioners listen up! If your telephone service is lacking, then you are doing your patients a disservice. Your medical practice’s phone system is essential to keeping up with your patients and providing excellent care. Dropped or missed calls are unacceptable when people are counting on you. Avoid a situation like this by upgrading Read more

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Figuring Out the Cost of VoIP Technology

A man is interfacing with VoIP technology.

In any business, your bottom line is an important part of keeping your company afloat. You have to evaluate your expenses and find out where to cut costs. Some services you cannot go without, like your utilities. After all, your telephone and internet are how you contact customers, suppliers, or anyone else you need to Read more

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Why HD Audio Quality Is Important

A businessman is dialing a number on a telephone with HD audio quality.

Business communication is an essential part of how your company thrives. Sure, email has become a huge part of the digital revolution, but there is still nothing like a genuine phone call. Staying in touch with your clients through a phone call allows for a more personal conversation and can lead to getting things done. Read more

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When to Change Your Business’ Phone Service

A man is interacting with a telephone supplied by his phone service.

Your phone service is a necessary expense. Communication with suppliers, clients, and other associates are essential to keeping your business operational. However, you absolutely cannot have your telephone system eating away at your profits. It’s unreasonable. As a business owner, you have to take long, hard look at your current service. An evaluation like this Read more