Voicemail User Guide

Voicemail User Guide

Voicemail User Guide https://www.voicenext.com/wp-content/uploads/2022/10/Untitled-design11-1.jpg 1280 850 VoiceNEXT | Your Next Phone Company VoiceNEXT | Your Next Phone Company https://www.voicenext.com/wp-content/uploads/2022/10/Untitled-design11-1.jpg

Voicemail User Guide

The Voicemail User Guide will show you the various ways to access your voicemail box, as well as accessing the voicemail box options.

Three Ways to Access Your Voicemail

From Your Desk Phone:

  1. Press the Messages Button or dial *123
  2. Enter Your Pin Number
  3. You have accessed your voicemail menu

From Another Office Phone on the Same Account:

  1. Dial *124 then enter your mailbox number
  2. Enter Your Pin Number (your password)
  3. You have accessed your voicemail main menu

From Outside the Office (Requires Auto Attendant):

  1. During the Auto Attendant Greeting, press the * (star) key
  2. Enter your mailbox number and pin number
  3. You have accessed your voicemail main menu

After accessing your voicemail main menu you can then:

Access Your New Messages (Press 1):

  • Press 5: Repeat the message
  • Press 7: Delete the message
  • Press 8: Forward the message to someone else
  • Press 9: Save the message

Change Folders (Press 2):

  • Press 1: Create a new folder for the message
  • Press 2: Old
  • Press 3: Work
  • Press 4: Family
  • Press 5: Friends

Mailbox Options (press 0/zero):

  • Press 1: Record a greeting for your callers to hear when they reach your voicemail
  • Press 3: Record your name
  • Press 5: Change your voicemail password
VoiceNEXT | Your Next Phone Company