Phone Solutions for Hotels & Hospitality Services
As mobile phones replace traditional room phones, hospitality providers face the challenge of meeting diverse guest needs while keeping service revenue strong. Hotels and extended stays now need flexible voice solutions that cater to different guest segments, from premium suites to extended stays, without the hassle of outdated systems. This is where VoiceNEXT steps in, offering tailored voice services that simplify management and increase revenue. With easy-to-use display handsets, guests enjoy features like room messages, checkout options, and custom packages, all designed to enhance their experience. Our team enables hospitality providers to stay competitive, offering the flexibility to adjust services and maximize guest satisfaction.
Cost-Saving Communication Solutions
Hospitality telecom costs often involve upfront equipment purchases, maintenance, support contracts, and multiple vendors for voice and data services. VoiceNEXT streamlines these costs by eliminating maintenance and support fees and offering voice and data services over a single channel. This simplifies management with one point of contact for all communications needs and reduces monthly charges.
For new builds, our team reduces costs with a single wiring plan, while hotel chains benefit from a consistent service set across properties. On average, we can save you up to 30% compared to managing premises-based systems, with the option to keep existing phones and migrate gradually, offering enhanced features and better service.
Service Bundles Tailored for Hospitality Services
Transform your hospitality communications with service bundles designed to simplify management and enhance guest experiences. These packages combine connectivity, voice features, bandwidth, and support to meet the unique needs of both guests and staff. By enabling voice/data convergence, our solution brings call traffic back to room lines while integrating seamlessly with leading phone vendors. Display phones keep guests informed with “always-on” internet access, important notices, and ads, while higher-end models provide business-grade speakerphones for conferencing and hands-free convenience.
Key VoiceNEXT Capabilities
Mobility
Forward calls to any phone—mobile, home, or second office—with “find-me/follow-me” capabilities. Stay available without sacrificing privacy.
Unified Messaging
Get voicemail messages delivered as .wav files directly to your email. Save time, reduce miscommunication, and easily forward important messages.
Service Center
“Plus” features improve customer service with hunt groups for prompt call answering, simultaneous ring for an instant hotline, and call forwarding to mobile or home phones for seamless connectivity.