Voice over Internet Protocol

VoIP Customer Service

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Pricing and company branding is not so very different from one business to the next, and that means customer service has to be one of the things that stands out the most in recommending a company to potential customers.

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VoIP Extensions for Your Business

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Virtual extensions can be implemented in a surprising number of ways for businesses, and they can be especially useful if a large part of your workforce uses mobile devices daily.

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Small Business VoIP Phone Features

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Of course, for companies considering the switch to VoIP technology, it can be a little bit overwhelming trying to choose a provider, since the market is literally flooded with competing vendors who can all offer high quality VoIP service.

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Is VoIP More Secure Than Regular Phones?

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There are almost daily announcements about security breaches which have occurred in companies, where some criminal-minded individual has hijacked the personal data of thousands or perhaps even millions of individuals. For that reason, it’s worth taking a look at the security of VoIP systems versus regular landline configurations.

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CRM Integration with Additional Applications

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Once you’ve become comfortable with all the features available through VoIP, the logical next step is to discover ways that you can make it even more useful and valuable to your company.

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Innovative Office Uses of VoIP

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It is now becoming very clear that VoIP can be used in some very innovative ways in the workplace, possibly even to provide you with a leg up on the competition.

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Choosing a Good VoIP Provider

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Don’t be rushed into a decision by any one provider that you’re negotiating with, because it’s always best to take your time and consider the possibilities.

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Net Neutrality and how VoIP Will be Impacted by new Internet Taxes

Net Neutrality And How VoIP Will Be Impacted By New Internet Taxes

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With net neutrality rules being overthrown, the entire landscape of the Internet is likely to look at a little different in the near future.

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How VoIP can Facilitate Super Long-Distance Calling

How VoIP can Facilitate Super Long-Distance Calling

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While that might be a little surprising, given the fact that so many new and exciting kinds of technology have recently emerged, there isn’t much doubt that VoIP has revolutionized telephony and long-distance calling.

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VoIP vs. Unified Communications – What's the Difference?

VoIP vs. Unified Communications – What’s the Difference?

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Land-based telephone communications are fading away. They are being replaced by Voice over Internet Protocol (VoIP) technology and Unified Communications (UC), which relies on a whole group of technologies.

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