Business Communications

What is Multi-Level IVR & How Does it Work?

What is Multi-Level IVR & How Does it Work?

What is Multi-Level IVR & How Does it Work? https://www.voicenext.com/wp-content/uploads/2024/03/Untitled-design195.jpg 1024 680 VoiceNEXT | Your Next Phone Company VoiceNEXT | Your Next Phone Company https://www.voicenext.com/wp-content/uploads/2024/03/Untitled-design195.jpg

As business owners, the acronym IVR (Interactive Voice Response) may not initially summon up visions of customer interaction bliss, but it is a fundamental tool in enhancing the customer experience, reducing operational costs, and managing call traffic.

read more
Product Spotlight: Yealink T58W Pro

Product Spotlight: Yealink T58W Pro

Product Spotlight: Yealink T58W Pro https://www.voicenext.com/wp-content/uploads/2024/03/Untitled-design194.jpg 1024 680 VoiceNEXT | Your Next Phone Company VoiceNEXT | Your Next Phone Company https://www.voicenext.com/wp-content/uploads/2024/03/Untitled-design194.jpg

In the fast-paced world of business communications, efficiency and clarity are paramount. Enter the Yealink T58W Pro, a desktop collaboration device designed to elevate your business communications to the next level.

read more
How Does VoiceNEXT Help Companies Work Remotely?

How Does VoiceNEXT Help Companies Work Remotely?

How Does VoiceNEXT Help Companies Work Remotely? https://www.voicenext.com/wp-content/uploads/2024/02/Untitled-design180.jpg 1024 680 VoiceNEXT | Your Next Phone Company VoiceNEXT | Your Next Phone Company https://www.voicenext.com/wp-content/uploads/2024/02/Untitled-design180.jpg

Businesses are always on the lookout for innovative solutions that seamlessly connect their teams and enhance productivity. Thankfully, VoiceNEXT is your key to transforming the way your company operates in the virtual realm.

read more
Network Jitter: What is It? How It Impacts VoIP Phones & How to Fix It

Network Jitter: What is It? How It Impacts VoIP Phones & How to Fix It

Network Jitter: What is It? How It Impacts VoIP Phones & How to Fix It https://www.voicenext.com/wp-content/uploads/2024/02/Untitled-design181.jpg 1024 680 VoiceNEXT | Your Next Phone Company VoiceNEXT | Your Next Phone Company https://www.voicenext.com/wp-content/uploads/2024/02/Untitled-design181.jpg

Are you having issues with your VoIP phones, such as audio delays, poor sound quality, or call drops? If yes, the root cause of your problem might be network jitter.

read more
Managed Local Phone System Supplier in NJ

Managed Local Phone System Supplier in NJ

Managed Local Phone System Supplier in NJ https://www.voicenext.com/wp-content/uploads/2023/12/Untitled-design163.jpg 1024 680 VoiceNEXT | Your Next Phone Company VoiceNEXT | Your Next Phone Company https://www.voicenext.com/wp-content/uploads/2023/12/Untitled-design163.jpg

With nearly two decades of experience, we’ve earned a stellar reputation as a cloud communication service provider catering to the needs of small to medium-sized businesses across the Garden State.

read more
Why Your Business Needs Old-Fashioned Phone Support

Why Your Business Needs Old-Fashioned Phone Support

Why Your Business Needs Old-Fashioned Phone Support https://www.voicenext.com/wp-content/uploads/2024/01/Untitled-design162.jpg 1024 680 VoiceNEXT | Your Next Phone Company VoiceNEXT | Your Next Phone Company https://www.voicenext.com/wp-content/uploads/2024/01/Untitled-design162.jpg

While chatbots, email, and social media have become essential tools for customer support, one classic method remains invaluable—old-fashioned phone support.

read more
The Benefits of Operator Connect for Microsoft Teams

The Benefits of Operator Connect for Microsoft Teams

The Benefits of Operator Connect for Microsoft Teams https://www.voicenext.com/wp-content/uploads/2023/12/Untitled-design136.jpg 1024 680 VoiceNEXT | Your Next Phone Company VoiceNEXT | Your Next Phone Company https://www.voicenext.com/wp-content/uploads/2023/12/Untitled-design136.jpg

Microsoft Teams, a leading collaboration platform, has revolutionized the way teams connect and collaborate. One recent addition that takes this collaboration to new heights is Operator Connect.

read more
Gift Your Office the Best Business Phone System this Holiday Season

Gift Your Office the Best Business Phone System this Holiday Season

Gift Your Office the Best Business Phone System this Holiday Season https://www.voicenext.com/wp-content/uploads/2023/12/Untitled-design135.jpg 1024 680 VoiceNEXT | Your Next Phone Company VoiceNEXT | Your Next Phone Company https://www.voicenext.com/wp-content/uploads/2023/12/Untitled-design135.jpg

The holiday season is here, and businesses everywhere are preparing for the end-of-year rush. Regardless of the industry, every company knows the importance of having the right tools in place to serve customers efficiently.

read more
What is a Call Center & Why it Benefits Your Business

What is a Call Center & Why it Benefits Your Business

What is a Call Center & Why it Benefits Your Business https://www.voicenext.com/wp-content/uploads/2023/10/Call-Center.png 1024 680 VoiceNEXT | Your Next Phone Company VoiceNEXT | Your Next Phone Company https://www.voicenext.com/wp-content/uploads/2023/10/Call-Center.png

To ensure optimal performance, businesses are increasingly turning to call center solutions. These solutions offer a range of benefits that help boost productivity, enhance customer satisfaction, and drive business success.

read more
10 Benefits of SMS Marketing

10 Benefits of SMS Marketing

10 Benefits of SMS Marketing https://www.voicenext.com/wp-content/uploads/2023/10/SMS-Marketing.png 1024 680 VoiceNEXT | Your Next Phone Company VoiceNEXT | Your Next Phone Company https://www.voicenext.com/wp-content/uploads/2023/10/SMS-Marketing.png

SMS marketing, or text message marketing, has emerged as a powerful tool to connect with customers. It offers a unique set of advantages that make it a valuable addition to any marketing strategy.

read more
VoiceNEXT | Your Next Phone Company