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Three-Way VoIP Calling

With the advent of VoIP, conference calling is now available to a much wider audience, and there are even a whole host of new ways that they’re being put to use by small and medium-sized businesses.

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Types of VoIP Phones

Once your company has decided to make the switch to VoIP phone technology, you’ll also need to start considering what kinds of phone models you’ll want to set up in your company.

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Small Business VoIP Phone Features

Of course, for companies considering the switch to VoIP technology, it can be a little bit overwhelming trying to choose a provider, since the market is literally flooded with competing vendors who can all offer high quality VoIP service.

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Tips for Setting up Your Business Phone System

The overriding principle when setting up your business phone system is to take a new account what the needs of your employees are, and what features they have been asking for.

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Is VoIP More Secure Than Regular Phones?

There are almost daily announcements about security breaches which have occurred in companies, where some criminal-minded individual has hijacked the personal data of thousands or perhaps even millions of individuals. For that reason, it’s worth taking a look at the security of VoIP systems versus regular landline configurations.

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Cost Comparison of Normal Calls vs. VoIP Calls

Most people are vaguely aware that VoIP technology is cheaper than using regular land line phone service, but they may not be sure why it’s cheaper, or how you can use that to advantage.

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Enhanced Music-on-Hold with VoIP

Even old standby features like faxing and voicemail have been thoroughly modernized and enhanced under VoIP technology, and some of the newer features are even more impressive.

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CRM Integration with Additional Applications

Once you’ve become comfortable with all the features available through VoIP, the logical next step is to discover ways that you can make it even more useful and valuable to your company.

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Innovative Office Uses of VoIP

It is now becoming very clear that VoIP can be used in some very innovative ways in the workplace, possibly even to provide you with a leg up on the competition.

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Handling Robocalls With VoIP

When a phone call is made by a computer rather than a person, and it is initiated by software to play a message when the phone is answered, it’s considered a robocall.

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