Plan Grid
Plan Grid https://www.voicenext.com/wp-content/themes/fildisi/images/empty/thumbnail.jpg 150 150 VoiceNEXT | Your Next Phone Company https://www.voicenext.com/wp-content/themes/fildisi/images/empty/thumbnail.jpgHosted Cloud Phone System
Business Phone Number
One number for calls, texts, & meetings
Unlimited Domestic Callingi
Unlimited calls to anywhere in the US & Canada
SMS & MMSii
Send & Receive Texts from your business phone number
Add-On
Add-On
250 Texts/mo
500 Texts/mo
Visual Voicemail
Includes voicemail to email and voicemail management via Communicator App
Phone Number Porting
Keep your existing business phone numbers by porting them to VoiceNEXT
Incoming & Outgoing Caller ID
Incoming callers' Caller ID information is displayed on all your VoiceNEXT Devices. Your business CallerID is displayed on all outbound calls
White Glove Onboardingiii
One-on-one onboarding, setup & installation. We tailor your phone system to your business – not the other way around!
Desk Phone
Add a desk phone to any extension
HD Voice
High-defenition voice & video codecs for crystal-clear conversations
Ring Groups
Group specific users or extensions by department or skill to receive specific phone calls. Available in basic or enhanced configurations, allowing for time-based routing and various ring strategies
Basic
Enhanced Rules & Routing
Enhanced Rules & Routing
Enhanced Rules & Routing
Auto Attendant (IVR)
Automated phone menu that acts as a virtual receptionist. Available in basic or enhanced configurations, allowing for time-based routing and multiple submenus
Add-On
Basic
Multi-Level IVR
Multi-Level IVR
Shared Call Appearance
Share one extension across multiple devices
Conferencing
Host an unlimited number of conference calls with up to 200 participants
Call Recordingiv
Record calls on-demand or automatically
Desk Phone Rentalsv
Rent any Yealink Desk phone at a low monthly price
Intercom & Page
Turn your phones into a company-wide or departement-specific paging system
Whisper, Barge, & Extension Monitoring
Listen-in on calls in real time - adjust settings, interupt the call, or take over the call entirely
Hot Desking
Login to your extension on any available desk phone. Acces your extension number, settings, and voicemails on any phone.
Unified Communications Included
Package includes all Unified Communications features listed below
Add-On
Unified Communications (UC)
VoiceNEXT Communicator Mobile App
Mobile app for iOS and Android Devices
VoiceNEXT Communicator Desktop App
Desktop app for Windows, MAC, or Linux Devices
Audio/Video Meetingsvii
Conduct audio or video meetings from anywhere, on any device**
Screen Sharing
Share screens for efficient collaboration
Mouse & Keyboard Control
Allow mouse & keyboard control over a shared screen
File Sharing
Share files & images
Team Chat
Single or group instant messaging chat
Faxingviii
Send and receive any document as a fax from its native application
Add-On
Administration
Less than 10 minutes of Annual Downtime (99.99% Uptime) & Enterprise-grade redundancy & security
Local & Geographic redundancy across multiple data centers
24/7/365 Customer Support
The best support in the industry, available 24/7/365 via phone, chat, or email
Admin Portal - Call management & system administration
Complete control of your phone system via our web-based portal
Custom Roles & Permissions
Create varying levels of admin access for different users
CRM Integrations with Salesforce, Bullhorn, & More
Integrate your VoiceNEXT phone system with your various business apps
Archiving
Setup automatic archiving of your call logs and call recordings to Google Drive, Dropbox, & more
Unlimited Voiceover Recordings
Unlimited AI voiceover recordings for IVRs, voicemail boxes, etc.
Dedicated Account Manager
Assigned a dedicated account manager for the life of your account. Direct contact information to your manager for quick access to assistance.
Network Troubleshooting
Includes 1 hour per month of remote customer network troubleshooting to fix network issues that may impact your phone service
Statistics & Analytics
Call Logs & Reporting
Access complete reports and logs of your entire call history
SMS Reporting
Comprehensive reports of your SMS message history, including delivery status
Business Statistics
Deep insights into call patterns, telephone number usage, missed call percentages, and employee talk time
Operation Times Reporting
Easily view your operation times across all aspects of your phone system
Device Analytics
For IT managers, easily see device registration status, IP addresses, and configure touchless provisioning