Lower capital investment cost: Since you use our infrastructure, start-up costs for VoiceNEXT's Hosted PBX service are substantially lower than purchasing a phone system, like key systems, traditional PBXs or IP PBXs.
Scalability: With our Hosted PBX service, you can buy the exact number of lines that are needed, and readily add or remove lines. In contrast, when you remove a station from a PBX, there is no cost savings, since the equipment was already purchased. Also, when adding stations to a PBX, there are costs not only for the line cards, but periodically for new common equipment, like shelves to accommodate the line cards.
Simplicity: VoiceNEXT is responsible for installing and configuring the service onto your existing network infrastructure.
Operations and Maintenance: We are responsible for the day-to-day operations and maintenance of your Hosted PBX. This includes adding new lines and changing faulty components. With a PBX, you would be responsible for these functions, as well as keeping an inventory of spare parts.
Upgrades: One of VoiceNEXT's great features is that as we continue to upgrade our services and features, you will have the ability to access these new services without purchasing any additional hardware. This includes not only the major evolutionary upgrades, like from analog to IP, but also more mundane upgrades, like installing a new switch generic which offers more features.
Reliability: We monitor the network 24 x 7 and have staff to immediately respond to alarms and equipment failures.
Standardized Equipment: With VoiceNEXT's Hosted PBX you can use any phone that uses the open standardized protocol of SIP. This allows multiple equipment suppliers to manufacture Telephones, and you can purchase any suppliers' brand of IP-Telephone. This competition drives down station equipment prices. In contrast, many PBXs use proprietary station sets, and the customer can purchase only the station sets designed to work with a particular PBX. Since you are locked into a limited selection of telephones, PBX station prices are often higher than comparable VoIP station equipment.
Eliminate floor space and environmental requirements: With Hosted PBX service, the infrastructure is located on our premises in a secure Data Center . In contrast, PBX and key system solutions are located on the customer premises. You must provide floor space for the equipment. You must also ensure that the room the equipment is in meets certain environmental requirements, such as air conditioning, humidity, and fire protection.
Features: Of course, VoiceNEXT offers a wide range of Business Oriented Features can be configured to meet your needs.