VoIP: Turning a Small Business Into a Better Business

A person dialing a telephone in a small business environment.

Any small business will let you know how difficult it is to improve their company, let alone keep it afloat. Often, these companies will struggle with employee turnover, financing, time management, marketing costs and even access to new technology. They have to find innovative ways to push their business forward. That’s why a lot of business owners turn to internet telephony. It’s amazing the difference changing your telephone system makes, and VoIP is the best option. Let’s walk through some of the ways the service can make your small business better.

Low Costs

VoIP technology is the future. It combines state-of-the-art technology with affordable costs. Through the power of the internet, you don’t need to go through the trouble of installing large bulky equipment. VoIP can reach anywhere in the world and all you need is an internet connection and a phone. This also makes expansion simple and clean. Just buy a new VoIP phone, connect it to your network and you’re ready to work.

Did We Mention Better Technology?

The power of the internet doesn’t just make everything more affordable, it also makes it efficient. It’s fairly common for a small business to struggle because they don’t have access to the same resources as bigger establishments. With VoIP, you are given a whole host of feature that improves how you operate. These are only available using Internet telephony. Just look at that list of VoIP features that VoiceNEXT offers its clients.

Improving Your Operations

A great aspect of VoIP for small businesses is that the telephone system improves how your office operates. Managing the day-to-day becomes easier when you can easily connect to other employees, have conference calls between multiple locations and so much more. Expanding your offices allows you to tend to more clients. With our hosted PBX’s web portal, you can direct incoming calls where they need to go over the cloud as your business becomes bigger.

Customer Satisfaction

Our enhanced VoIP feature doesn’t just benefit you, they help your customers as well. Often your callers will experience shorter wait times and better call quality. As long as your employees display professional communication etiquette, you’ll find that they can direct customers where they need to be and provide them the answers they need. For example, our HD audio allows you and customer to communicate effectively without anything getting lost in translation.

Taking Your Small Business to the Next Level

Are you ready to experience the wonders of internet telephony? Then contact us at VoiceNEXT. We have the perfect customized solution for your business – no matter what kind you are. We have supplied hosted PBX services for everyone in the real estate, law, medical, hospitality, education, and auto dealership industries.

With VoIP, you’ll also have the opportunity to use better conference calling technology and features like:

  • Voicemail and Voicemail to Email
  • Call Monitoring and Recording
  • Auto Attendant
  • Follow Me
  • Call Centers
  • Selective Call Forwarding, Filtering, and Blocking
  • Loudspeaker Paging
  • Disaster Recovery
  • Email to Fax and Fax to Email
  • Customizable Message or Music-on-Hold
  • Web-Based Administration
  • Microsoft Outlook Integration
  • Shared Call Appearances
  • Remote Access

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