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Customer Acquisition: the Best Approach to Making Sales Calls

A successful customer acquisition occurs as the result of a phone call.

It’s natural to have a certain amount of dread or even fear when making sales calls for new customer acquisition, especially when those are cold calls which the prospect has not solicited, and which might potentially be unwelcome. However, there are a few things to keep in mind which can help you be much more Read more

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Securing Sales Leads from Your Voice Processes

A graph tracks an increase in profitability as a result of qualifying sales leads.

Securing sales leads from your company’s voice processes continues to be one of the most effective and reliable ways of generating sales prospects, even while the business landscape continues to change, and while departmental workflows adapt to those changes. While other methods of generating prospects are certainly available, there’s still a comforting human aspect to Read more

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Getting the Most Out of Your VoIP Phone

Closeup of a business man hanging up the VoIP phone.

Choosing your VoIP phone can be a grueling process. As a business owner, make sure your hardware supports all of the features that you need. At VoiceNEXT, we have several phones to choose from. It’s up to you to find the right one for your business. While internet telephony can seem a bit tricky from Read more

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Making Conversation: Business Communication Tips

Great communication skills are fundamental to interacting with your consumers, especially over the phone. People react accordingly based on the conversations they have with your employees. Driving sales is all about getting to the point and doing it effectively. If a consumer is annoyed or doesn’t like how they are being treated, you can guarantee Read more

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Business Communication Tips to Help Boost Efficiency

A picture of coworkers following key business communication tips.

No matter the size, every business can use some communication tips. Having VoIP can help any company. But there’s more that goes into communication. Having the best service and the best devices isn’t everything. You need to be able to use them properly. And you need to know how to communicate well. The importance of Read more