In the past, most businesses purchased their phone service in the same way that they would arrange for any other utility service needed. The specific vendor that provided your service didn’t really matter much, because most of those services were exactly the same, so the real differentiating factor was usually cost. Even with the arrival Read more
It’s natural to have a certain amount of dread or even fear when making sales calls for new customer acquisition, especially when those are cold calls which the prospect has not solicited, and which might potentially be unwelcome. However, there are a few things to keep in mind which can help you be much more Read more
Securing sales leads from your company’s voice processes continues to be one of the most effective and reliable ways of generating sales prospects, even while the business landscape continues to change, and while departmental workflows adapt to those changes. While other methods of generating prospects are certainly available, there’s still a comforting human aspect to Read more
Choosing your VoIP phone can be a grueling process. As a business owner, make sure your hardware supports all of the features that you need. At VoiceNEXT, we have several phones to choose from. It’s up to you to find the right one for your business. While internet telephony can seem a bit tricky from Read more
Great communication skills are fundamental to interacting with your consumers, especially over the phone. People react accordingly based on the conversations they have with your employees. Driving sales is all about getting to the point and doing it effectively. If a consumer is annoyed or doesn’t like how they are being treated, you can guarantee Read more
No matter the size, every business can use some communication tips. Having VoIP can help any company. But there’s more that goes into communication. Having the best service and the best devices isn’t everything. You need to be able to use them properly. And you need to know how to communicate well. The importance of Read more
