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What VoIP Features Are You Missing?

Businesses should be sure to have some of these special VoIP features, including these few things that can benefit any company. Custom Music for Clients on Hold You never really want your customers to be on hold for very long, but it happens. When it does, VoIP gives you the opportunity to soothe them with Read more

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Making Your Automated Answering System Less Frustrating for Callers

We’ve all had a bad experience where you call a business, and you get so frustrated with the automated system that you either hang up or give a piece of your mind to the representative when you finally get a human being on the line. To keep your customers happy, and to make things a Read more

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Selecting the Correct Phones for Distance-Learning Ventures

Hearing is a vital part of the learning process. When someone is being educated remotely, using the best available phones is an essential component of education. The more facilities that offer offsite learning – whether degrees, certifications, or even just in-house training for employees – the more relevant telephony technology becomes in the learning process. Read more

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What Do You Need to Know Before Setting Up a VoIP System?

Many benefits can be derived from switching your company’s telephony to a VoIP system, which is why so many businesses are making the switch. After all, it can be a really smart productivity solution for most organizations, as well as a big money saver. However, you should know a few things so that you don’t Read more

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Skype for Business: It’s Not Just for Personal Calls Anymore

While most forms of social media begin as a way to communicate, they inevitably find their way to involve making a profit. Even Snapchat is being leveraged for marketing purposes today. It makes sense that Skype, one of the most well-known video and chat communication services, is now targeting businesses. What can Skype for Business Read more

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IP Phones: A Powerful Modern Business Tool

Between smartphones, tablets, and all of the other modern advancements that are finding their way into the workplace, what makes IP phones such a strong seller? While many corporations have already transitioned to VoIP systems, SMBs with smaller budgets often take longer to break into newer tech. While employees can be encouraged to bring their Read more

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VoIP Is the Money Saving Choice

VoIP technology can help streamline the way you do business—and can also be a money saving choice in the process. Everything from collaboration and customer service to tech support becomes easier with VoIP. Plus, emerging technology such as softphones create inexpensive alternatives to other devices you need around the office. No More Long-Distance Charges Never again Read more

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VoIP: Empowering Remote Employees

The term “virtual worker” is used to describe remote employees who work solely through the Internet.  For businesses, this saves space and equipment. For employees, it gives freedom from a long commute or the need to relocate to take a job. VoIP is what ties it all together, giving virtual workers the opportunity to collaborate Read more

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Vetting a VoIP Provider to Get the Best Service

If your company is convinced that VoIP is a great money-saving option that will also add more productivity to your workplace, then the next step is selecting a VoIP provider. What are some of the main considerations to factor in when making a decision? Find Out the Real Cost Ask your potential provider about all Read more

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Keeping Your VoIP System Secure

Security incidents are a growing problem in the U.S. and across the globe. The safety of your private files, as well as the personal data your company holds, are only as safe as the weakest link your security measures. Let’s look at a few of the most common threats to a VoIP system, and discuss Read more