Imagine how many potential customers you have missed out on because they could not reach you. They call over and over again, but your phone line is always busy. It is not entirely your fault. You are dealing with the heavy influx of customers, who are also calling to ask about your business. However, your company will never grow if new customers are not able to reach you. That is why you should invest in a VoIP system with multiple phone lines.
The Benefits of Multiple Phone Lines
A VoIP system was built for better business communication. This is helpful when your company begins to grow. Work becomes easy, intuitive, and efficient. However, being able to handle multiple calls at the same time allow you to give your customers the attention they deserve.
For instance, say you are receiving multiple calls on your office phone. While you are managing one client, the VoIP system will alert you of an incoming call. You have the ability to screen these calls and prioritize customers.
Switching between customers becomes easier as well. With the simple touch of a button, you can move from one client to the next without going through any complicated steps. Once you switch over to one client, the other is automatically put on hold.
If you want to take your VoIP system to the next step, you can even add a “One Number” feature. This connects ten different phones to connect to the same business line. When a potential customer calls your business, multiple employees have the opportunity to pick up the line if another employee is busy.
So, what are you waiting for? Don’t let your business become stagnant by preventing new customers from coming into the fold. Update your business communications with a VoIP system. Guaranteed quality service, with advanced calling features.