VoIP Extensions for Your Business

One of the more overlooked features of VoIP phone systems are virtual numbers, also known as virtual extensions. Virtual extensions can be implemented in a surprising number of ways for businesses, and they can be especially useful if a large part of your workforce uses mobile devices daily. Some of the more interesting aspects of Read more


Small Business VoIP Phone Features

Phone carriers in many countries around the world have already announced cutoff dates for land lines, and many other carriers are considering offering VoIP exclusively to their clients. Even those companies which have a smoothly functioning PBX system would be well advised to begin considering a VoIP system for their future needs. Of course, for Read more


Is VoIP More Secure Than Regular Phones?

Given the fact that there’s so much emphasis on security today in both the business world and for ordinary citizens, it’s worth considering whether VoIP phone calls are more secure than regular phone calls. It’s no secret that corporations and even governments are very interested in obtaining all possible information about you, and phone calls Read more


Integrating VoIP with Additional Applications

If you already have VoIP installed at your organization, you may be interested to know what further uses you can put the technology to. All organizations are interested in accomplishing more with less, and that certainly includes VoIP. Once you’ve become comfortable with all the features available through VoIP, the logical next step is to Read more


Innovative Office Uses of VoIP

In the past, most businesses purchased their phone service in the same way that they would arrange for any other utility service needed. The specific vendor that provided your service didn’t really matter much, because most of those services were exactly the same, so the real differentiating factor was usually cost. Even with the arrival Read more


Choosing a Good VoIP Provider

The VoIP business is booming currently, and for proof of that, you don’t need to look any further than to check on the number of providers competing to offer service to businesses. While it’s great to have a number of options when you’re looking for a provider, it can also be a little bit daunting Read more


Future Advances for VoIP Communication Technology

A futuristic computer interface symbolizes the future of communication technology.

Most really worthwhile inventions and innovations go through identifiable stages before they are finally replaced by something even better. In the earliest stage, only the most creative and innovative people will be using the new invention, and in the next stage, the first real wave of users discovers the value of the new product as Read more


Hosted VoIP or On-Site – Which has Better Network Security?

A technician surveys his server room while contemplating network security.

There has always been a debate about whether hosted VoIP systems are better or on-site systems, and the bottom line on the overall debate is that it really depends on the specific requirements of the enterprise installing VoIP, and network security factors into this equation. There isn’t much doubt that it’s a lot easier in Read more


Maintaining Service Quality for Your Phone System With VoIP

A female professional confers with a colleague by phone, a process which would be hampered by insufficient service quality.

In the early days of VoIP technology, quality of service (QoS) was an issue which hindered its widespread adoption. Businesses were not inclined to switch to the new technology and take a step backward with regard to the service quality of phone calls, because that would reflect badly on the company, and possibly cause a Read more


Marketing Trends for VoIP During the Coming Years

A graph shows the steady incline in marketing trends.

Global marketing trends indicate that voice over IP has enjoyed a meteoric growth following its introduction in the 1990s, to the point where today it can be considered more like mainstream technology than something new. Having established its dominance in the telephony field, it will undoubtedly now become the foundation upon which future technologies are Read more