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Net Neutrality and how VoIP Will be Impacted by new Internet Taxes

A phone with a dollar sign symbolizes the increased cost associated with the repeal of net neutrality.

Some significant changes are on the horizon regarding Internet service, and those changes are very likely to have a major impact on VoIP service providers. With net neutrality rules being overthrown, the entire landscape of the Internet is likely to look at a little different in the near future. Net neutrality was the concept that Read more

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Sales Prospecting: What to do When the Trail Runs Cold

A stove burner control knob serves as an analogy for increased results when sales prospecting.

Sometimes in the world of sales prospecting, it happens that leads which were once promising and held the hope of customer conversion, can grow cold as ice and appear to be dead in the water. This can be very frustrating for a salesperson, and for management as well, given the fact that the cost of Read more

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Business Phone Systems: Should VoIP Be Implemented Gradually or All at Once?

An old-fashioned corded phone waiting to be replaced with new business phone systems.

As with any significant change to your business operations, making the switch to one of many VoIP business phone systems for your telephony service requires some planning and forethought. This is especially true given the fact that businesses are so dependent on smoothly functioning phone service. You need be able to maintain communications with customers, Read more

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Questions to Ask Potential VoIP Service Providers

A mobile phone juxtaposed with an network cable implies VoIP service connectivity.

Making the transition to VoIP technology is not nearly as daunting a prospect as it used to be because it’s a much more mature technology now. The glitches of the past have long since been ironed out. So, when you’re considering the issue of whether or not to switch to VoIP service, technical difficulties are Read more

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Would a Toll-Free Number Benefit Your Business?

A series of sign posts direct a customer to the easiest path, namely the use of a toll-free number.

Customer service can be a big part of any company’s overall business approach. In a market where many of the products offered are similar, it’s often the level of customer service that serves as the differentiating factor. Some business owners and managers are keenly aware of this fact and make it a significant component of Read more