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Four Upcoming Trends in VoIP Technology

A wordcloud illustration of VoIP. A hosted VoIP service can provide your with the telephony you need.

Shortened to VoIP, Voice over Internet Protocol has risen to popularity in recent years despite its long history. For a long time, it wasn’t considered necessary and its inefficiencies kept people away. As the internet has exploded, VoIP seems to have replaced the traditional landline for communication and this has been huge for both big Read more

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Brief History of VoIP

Lights connecting one location to another; we've come a long way in the history of VoIP.

Towards the beginning of the year, VoIP celebrated 22 years of existence. For some, they’ll remember when people started to discuss the idea of transmitting voice over the internet. For others, they’ll be wondering why they’ve only started hearing of the system within the last ten years. The history of VoIP is vast and varied, Read more

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How IoT Is Impacting VoIP

Vector art showing the things that IoT integrates.

If you’ve heard the term ‘Internet of Things’ recently, it’s more than just a trending topic. Instead, it’s set to transform the way in which we communicate in our personal lives as well as in business. As well as creating a niche of its own, IoT is also changing the landscape of VoIP technology. What Read more

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What is a VoIP Softphone?

A woman making a softphone call on her computer to a colleague.

With VoIP, we’ve been lucky enough to welcome a superb system for both individuals and businesses. Via an Internet connection, users experience high definition voice and voice calling, and the features (which are expanding every year) allow for effective and convenient business communications methods. While on the topic of VoIP feature expansions, the softphone seems Read more

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Here’s What You Need to Know About UC and APIs

UC and APIs put customers and clients in instant contact with your team members to give them the help and answers they need, as represented by this graphic that reads "collaboration," with connected ideas stemming off of it.

When it comes to collaboration in the workplace, we all know the importance of keeping lines of communication clear to facilitate team synergy. However, the way in which we communicate is changing, and recently we’ve seen the development of Unified Communications (UC). UC is a platform that allows collaboration and instant communication between employees, while Read more