The answer is an unequivocal yes: you do need office phone systems. For any business, phone systems are an absolute necessity. It’s even true in today’s digital era. Customers, patients, and clients need to be able to get in touch with your business, whether they have questions or concerns. Not having a company phone system means you will need someone dedicated to answering emails or meeting with clients in person, which is a waste of resources and ability. These days, commercial phone systems can be set up so the customer is directed directly to the department they are trying to reach. It can be set up a number of different ways, but most companies have dedicated lines for each department, in order to reduce wait times and traffic. PBX phone systems, which means private branch exchange, typically service private organizations and businesses.
There are different types of business phone systems, depending on what your needs are for the business. A voice over IP phone system allows businesses to place long distance calls. It transforms the analog signal to a digital one, which means the call can be placed over the internet. In turn, the calls are free. It’s beneficial because it keeps businesses from tying up phone lines and using a lot of their bandwidth. Instead, they can route the calls through a circuit and into an IP gateway. A voice-over IP phone system saves business a lot of money in the long run.
There are also PBX phone systems. PBX stands for private branch exchange, and can connect to a phone, fax, or a computer modem. It’s also a great way for businesses to save money, because all calls are handled locally. PBX phone systems have a number of additional services, such as call forwarding, routing, and extension dialing. These are all necessary for a company phone system that needs to service different departments or employees.
These days, hybrid commercial phone systems are used by most businesses. They have buttons that represent specific lines but the system also allow for dialing extensions or other phone numbers. A hybrid company phone system allows for the most flexibility and use for busy companies. A fully digital phone system may be expensive for smaller businesses, but these hybrid systems are just as good at a much lower cost.
In fact, commercial phone systems don’t have to be expensive at all. Many phone companies are now offering business phone systems at bundled prices, touting up to 80 percent savings over other companies. The service quality doesn’t suffer either if you go with a lesser known provider. The savings coupled with the flexibility and ability to customize the system makes these business phone systems the easy choice.