You get all the features you would expect from a business Phone system for less than you ever thought possible. Check out all the features you get with VoiceNEXT’s Hosted-PBX.
Standard User Features
Dial Tone/Connectivity, plus
- Anonymous Call Rejection
- Call Forwarding:
- Always
- Busy
- No Answer
- Remote Answer
- Call Return
- Call Trace
- Call Waiting
- Cancel Call Waiting per Call
- Calling Line ID Delivery
- Calling Line ID Blocking per Call
- Do Not Disturb
- Last Number Redial
- Speed Dial 8
- Three-Way Calling
- Voice Mailbox (personal or group)
- Message Management, including:
- Personal greeting
- Compose, Forward, Reply
- Skip Forward/Back, Pause
- Mark as Urgent/Confidential
- Distribution Lists
- Caller Message Review
- Voice Messaging Call Back
- Voice Message Waiting Indication
- Voice Messaging Notification
- Voice Messaging to Email
- One Hunt Group Included Free
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Premium User Features
Standard User Package, plus
- CommPilot Personal Web Portal
- CommPilot Call Manager
- Answer
- Click-to-Dial
- Hold/Retrieve
- Release
- Transfer
- Conference
- Alternate Numbers
- Anonymous Call Rejection
- Call Forwarding
- Call Screening by Digit Patterns
- Calling Line ID Blocking
- Cancel Call Waiting
- Client Call Control
- CommPilot Express
- Distinctive Alert/Ringing
- LDAP Directory Integration
- Outlook Integration
- Printable Group Directory
- Phone List
- Priority Alert/Ringing
- Remote Office
- Selective Call Acceptance
- Selective Call Rejection
- Shared Call Appearance
- Simultaneous Ring
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PBX Features
Automated Attendant – P
A device which answers callers with a digital recording, and allows them to route themselves to an extension through touch tone input in response to a voice prompt.
Attendant Console – P
A computer program that allows the system operator or attendant to answer calls and send those calls to proper extension.
Music On Hold – S
Background music heard when someone is put on hold, letting them know they are still connected. VoiceNEXT has a standard Music on Hold or you can customize it.
Advanced Call Distribution – P
A specialized system designed to route incoming calls to ALL available personnel so that calls are evenly distributed. An ACD performs 4 functions. It will recognize and answer incoming calls. it will look in its database for instructions on what to do with the call. Based on these instructions it will send the caller to a recording "somebody will be with you soon, please don't hang up." Finally it will send the call to the first available agent as soon as they are finished with the last call.
Hunt Groups - S
The ability to route calls to multiple extensions or have multiple extensions ring at the same time.
S-Standard Feature
P-Premium Feature
VoiceNEXT can configure a communications system custom tailored to your specific needs. Please let your Client Liaison know if you would like any of these features added to your account.
View a demo of the Receptionist console
View a demo of Outlook Integration
More questions? Ready to become a Client?
Contact Us Now or Call 888-369-NEXT(6398) to speak to with one of our knowledgeable agents.
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