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Most Common VoIP Security Issues

Three lock icons, with the middle lock icon unlocked, to symbolize vulnerabilites and VoIP security issues.

When VoIP was first introduced to the world, the security concerns were minimal. In fact, there were very few concerns at all aside from reliability, cost, and functionality. As VoIP gains traction, like any new technology, more security issues arose.  Perhaps VoIP security issues are more noticeable considering VoIP is replacing the Plain Old Telephone Read more

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How to Effectively Manage Remote Teams

Two employees sit at a conference table while one sits in an armchair and working from home. Remote teams like this are becoming a norm for many businesses.

According to a recent Gallup poll, over 42% of all American employees said they worked from home for some portion of 2016. Furthermore, last year saw a massive increase in a number of people working from home for four or five days of the week; from 24% to 31%. Of course, this poll would have Read more

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Diagnosing Common VoIP Phone Issues

A woman raises two thumbs up, after successfully fixing her VoIP phone issues.

The way in which Voice-over Internet Protocol allows you to use Wi-Fi to power your phone system is a superb way to streamline your business communications. With the Internet playing a more prominent role in the world every single day, it now makes sense that we would utilize this technology. Not only does it save Read more

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VoIP Wearable Devices

Two people look at their wearable devices, a smarwatch and a FitBit.

As we continue this journey of digitalization and improved technology, our attention seems to switch from one thing to the next every single week. At first, there was a website for every single topic in life whether it was starting a business or staying in shape, then there was a blog for everything, then there Read more

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Toll-Free Number Portability: Your Company Phone Number Moves With You

Two men stand on opposite cliffs, calling each other. With toll-free number portability, it won't matter where you are, you can still contact all your team members and clients.

In the past, there was one major downside to having a phone number: we were limited to one building. If we needed to go on a business trip, we instantly lost access to this number (and our clients!). If we needed to upsize and change offices, it was really tricky to keep the same phone Read more

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Residential vs. Business VoIP Phones

A man is making a phone call, testing out residential and business VoIP phones.

If you’ve done even a small amount of research on VoIPs, you’ll know there are different types depending on your needs. For example, the two that get the most attention are residential and business VoIP phones but what’s the difference? Are they just packaged and sold as two unique options or are there actually considerations Read more

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How a VoIP Telephone System Works

VoIP (Voice over Internet Protocol or VoIP Telephone System) in computer generated letters.

Over the years, there have been some amazing advances in technology. Less than two decades ago, we were walking around town with huge “brick” mobile phones in our pockets. At the time, they were only good for a few SMS messages and the odd game of snake while waiting for the train. Now, they boast Read more

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Evaluating the Need for a New Telephone System

Smiling office worker on the telephone in his office.

Choosing your business’ telephone system can be a daunting task. It’s not always easy for a company to switch over to something completely new that can change how it operates. Nor is it easy for a new business to decide what communication system will benefit them the most. However, as a business owner, you can Read more

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Making the Big Sell: Sales Calls

Smiling young African-American businessman in a call center making sales calls.

Pitching your products and services is a big part of drawing in new customers. One of the best ways to reach people is with sales calls. These calls are vital to turning potential clients into loyal ones. Building your business requires employees who have the confidence and charisma to sell, sell, and sell some more. Read more

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How Business VoIP Improves Operations

A business VoIP telephone on desk with big window city view.

Business VoIP takes your company telephone system and gives it a massive upgrade. Unlike your past telephone system, you’ll find that you can do things that you’ve never done before. VoiceNEXT is one of the leading providers of the technology. With our hosted PBX, our clients have experienced massive improvements to their business operations. Let’s Read more