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Toll-Free Number Portability: Your Company Phone Number Moves With You

Two men stand on opposite cliffs, calling each other. With toll-free number portability, it won't matter where you are, you can still contact all your team members and clients.

In the past, there was one major downside to having a phone number: we were limited to one building. If we needed to go on a business trip, we instantly lost access to this number (and our clients!). If we needed to upsize and change offices, it was really tricky to keep the same phone Read more

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How a VoIP Telephone System Works

VoIP (Voice over Internet Protocol or VoIP Telephone System) in computer generated letters.

Over the years, there have been some amazing advances in technology. Less than two decades ago, we were walking around town with huge “brick” mobile phones in our pockets. At the time, they were only good for a few SMS messages and the odd game of snake while waiting for the train. Now, they boast Read more

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Why Your Business Telephone System Is Still Important

Closeup of a man using a business telephone system.

To understand why you need VoIP, you need to get a better idea of why your business telephone system matters. If you believe that upgrading your communications system is trivial, then you’re sorely mistaken. It can make or break your business and more importantly be the advantage that you need to beat your competitors. You’ll Read more

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Making Conversation: Business Communication Tips

Great communication skills are fundamental to interacting with your consumers, especially over the phone. People react accordingly based on the conversations they have with your employees. Driving sales is all about getting to the point and doing it effectively. If a consumer is annoyed or doesn’t like how they are being treated, you can guarantee Read more

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Upgrading Your Telephone Customer Service

Female african american telephone customer service representative talking on the phone.

At VoiceNEXT, our advanced VoIP features give your business communications plenty of exciting options. Our service is sure to provide you a better way of handling your growing client base. Unfortunately, no matter how good our telephone service is, it doesn’t account for how your company interacts with clients. Quality etiquette and telephone customer service Read more

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Why HD Audio Quality Is Important

A businessman is dialing a number on a telephone with HD audio quality.

Business communication is an essential part of how your company thrives. Sure, email has become a huge part of the digital revolution, but there is still nothing like a genuine phone call. Staying in touch with your clients through a phone call allows for a more personal conversation and can lead to getting things done. Read more

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When to Change Your Business’ Phone Service

A man is interacting with a telephone supplied by his phone service.

Your phone service is a necessary expense. Communication with suppliers, clients, and other associates are essential to keeping your business operational. However, you absolutely cannot have your telephone system eating away at your profits. It’s unreasonable. As a business owner, you have to take long, hard look at your current service. An evaluation like this Read more

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Saving Money With a Better Telephone System

Several images of a telephone system.

Balancing your expenses with how much money you are making is important. If you spend too much, then your company can’t expand. Everything you buy has to hold some form value without breaking the bank. One of those expenses includes your telephone system. You can spend less money on your communications by investing in VoIP Read more

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The Perks of Mobility With a VoIP Phone Service

A businesswoman is about to answer a work call thanks to her VoIP phone service.

As your company grows, you’ll find yourself always on the move or expanding your offices. Your business communications need to keep up with your company’s growth. A VoIP phone service offers a wide range of mobility features that can help you keep operations satisfactory. Find out why VoIP is the best option when it comes Read more

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Tips for Getting the Best VoIP Phone System: Part 2

A close up of a phone system.

Last week, we went over a few tips for getting the best performance out of your VoIP phone system. Well, we are not done yet! If you want to enhance your business communications, then pay attention and find out what you can do to get the most out of VoIP. Choosing the Right Equipment A Read more