Getting the Most Out of Your VoIP Phone

Closeup of a business man hanging up the VoIP phone.

Choosing your VoIP phone can be a grueling process. As a business owner, make sure your hardware supports all of the features that you need. At VoiceNEXT, we have several phones to choose from. It’s up to you to find the right one for your business. While internet telephony can seem a bit tricky from time to time, we are here to help. Our tips will help you evaluate the quality of a phone and if your employees should be using them in the office.

Look at Your Options

The first thing you should do is look at VoiceNEXT’s catalog of VoIP phones. We have featured phones that cover a broad range of uses, from simple desk phone solutions to conference calling. When browsing our catalog, you’ll see that every phone has a data sheet. Take some time to examine the phones you are interested in and take a look at their data sheet. You’ll find the phone’s specifications, features, and call quality, which will help you make an informed decision about what your business needs.

Call Quality

More than anything, you need to have a good quality phone. As a professional business, appearance means everything, and in this case, we are talking about sound. Make sure your equipment supports high-definition call quality. After all, you don’t want to upset clients and customers with hard-to-hear conversations and dropped calls. Clear and static free sound can eliminate any confusion that you deal with. Less dropped calls will also prevent frustration and your company from looking incompetent.

What VoIP Phone Do You Need?

There is more than one type of VoIP phone out there. If you want to know your options, check out our “Different Types of VoIP Phones” posts. You’ll gain a brief overview of conference phones, wireless IP phones, desktop VoIP phones, softphones and USB VoIP phones, and video phones. Each one has its own set of unique advantages. Find the right solution. Some phones are better for contacting other offices, while others make a great solution for custom service representatives.

Pick the Right Features and Learn How to Use Them

In order to truly get the most out of your VoIP, you need to know what features your provider offers. Most VoIP providers offer a whole range of features to play with. It is up to you as a business owner to find out which ones work the best. At VoiceNEXT, we have several features that will work well with your phones. Our consultants will even let you know which phones fully utilize the features we offer.

As these features are explained to you, you need to learn how to use them effectively. For example, how you set up your call forwarding can drastically impact the reputation of your business’ customer service. Fully utilizing your voicemail-to-email feature can also impact your company’s productivity. Taking advantage of these features can push you ahead of the competition.

Working With VoiceNEXT

Get all of your VoIP needs from VoiceNEXT. We provide both the service you need and the phones you want. Need a bit more convincing? Call us today for a demonstration and free network analysis. Your business will experience superior phone service and we can save you up to 80 percent over the cost of other new phone systems.  You manage your business, we’ll manage the phones.

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