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VoIP: Turning a Small Business Into a Better Business

A person dialing a telephone in a small business environment.

Any small business will let you know how difficult it is to improve their company, let alone keep it afloat. Often, these companies will struggle with employee turnover, financing, time management, marketing costs and even access to new technology. They have to find innovative ways to push their business forward. That’s why a lot of Read more

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Making Conversation: Business Communication Tips

Great communication skills are fundamental to interacting with your consumers, especially over the phone. People react accordingly based on the conversations they have with your employees. Driving sales is all about getting to the point and doing it effectively. If a consumer is annoyed or doesn’t like how they are being treated, you can guarantee Read more

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The Polycom SoundStation IP 7000: A New Way to Conference

The Polycom SoundStation IP 7000

Conference phones are a favorite here at VoiceNEXT. In the business world, they prove useful for many situations, from client meetings to long-distance employee meetups. If you don’t have one, we highly suggest investing in a conference phone. Having trouble choosing the right one? How about picking up the Polycom SoundStation IP 7000? This astounding Read more

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Upgrading Your Telephone Customer Service

Female african american telephone customer service representative talking on the phone.

At VoiceNEXT, our advanced VoIP features give your business communications plenty of exciting options. Our service is sure to provide you a better way of handling your growing client base. Unfortunately, no matter how good our telephone service is, it doesn’t account for how your company interacts with clients. Quality etiquette and telephone customer service Read more