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Most Common VoIP Security Issues

Three lock icons, with the middle lock icon unlocked, to symbolize vulnerabilites and VoIP security issues.

When VoIP was first introduced to the world, the security concerns were minimal. In fact, there were very few concerns at all aside from reliability, cost, and functionality. As VoIP gains traction, like any new technology, more security issues arose.  Perhaps VoIP security issues are more noticeable considering VoIP is replacing the Plain Old Telephone Read more

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How to Effectively Manage Remote Teams

Two employees sit at a conference table while one sits in an armchair and working from home. Remote teams like this are becoming a norm for many businesses.

According to a recent Gallup poll, over 42% of all American employees said they worked from home for some portion of 2016. Furthermore, last year saw a massive increase in a number of people working from home for four or five days of the week; from 24% to 31%. Of course, this poll would have Read more

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Diagnosing Common VoIP Phone Issues

A woman raises two thumbs up, after successfully fixing her VoIP phone issues.

The way in which Voice-over Internet Protocol allows you to use Wi-Fi to power your phone system is a superb way to streamline your business communications. With the Internet playing a more prominent role in the world every single day, it now makes sense that we would utilize this technology. Not only does it save Read more

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VoIP Wearable Devices

Two people look at their wearable devices, a smarwatch and a FitBit.

As we continue this journey of digitalization and improved technology, our attention seems to switch from one thing to the next every single week. At first, there was a website for every single topic in life whether it was starting a business or staying in shape, then there was a blog for everything, then there Read more

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Hosted PBX vs. ISDN Phone Solutions for Your Business

An ISDN phone on a conference room table.

When trying to save money and become more efficient in the business world, there are many processes you can focus on but we like to focus on communication for a number of reasons. Updating your phone lines, internet connection, and other areas, it leads to an indirect benefit when your employees communicate more efficiently and Read more

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What Are Virtual Numbers (DIDs)?

A businessperson holds a mobile phone, one of the many devices that can benefit from virtual numbers.

Otherwise known as Direct Inward Dialing (DID), virtual numbers are part of a system that allows you to bypass the telephone line thus avoiding the expensive charges and inefficiencies that normally come with the service. Typically, the service will forward all phone calls to a pre-set telephone number whether this is a VoIP or possibly Read more

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Toll-Free Number Portability: Your Company Phone Number Moves With You

Two men stand on opposite cliffs, calling each other. With toll-free number portability, it won't matter where you are, you can still contact all your team members and clients.

In the past, there was one major downside to having a phone number: we were limited to one building. If we needed to go on a business trip, we instantly lost access to this number (and our clients!). If we needed to upsize and change offices, it was really tricky to keep the same phone Read more

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Residential vs. Business VoIP Phones

A man is making a phone call, testing out residential and business VoIP phones.

If you’ve done even a small amount of research on VoIPs, you’ll know there are different types depending on your needs. For example, the two that get the most attention are residential and business VoIP phones but what’s the difference? Are they just packaged and sold as two unique options or are there actually considerations Read more

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How to Find the Best VoIP Phone for Your Business

A man dials a phone, searching for the best VoIP phone.

With your business these days, you need to be as efficient as possible in every single area if you’re going to beat the competition. As well as using clever marketing techniques, costs need to reduce during production and you also need to make communication easier for your employees as well as customers. Fortunately, there are Read more

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How a VoIP Telephone System Works

VoIP (Voice over Internet Protocol or VoIP Telephone System) in computer generated letters.

Over the years, there have been some amazing advances in technology. Less than two decades ago, we were walking around town with huge “brick” mobile phones in our pockets. At the time, they were only good for a few SMS messages and the odd game of snake while waiting for the train. Now, they boast Read more